Shipping Policy

Free Shipping on Orders over $30!

All of our orders over $30 receive 2-day shipping, on us through UPS or FedEx. Orders to APO, FPO or P.O. Boxes will be sent through USPS Ground.

Orders are generally being sent within 3-4 business days from order placement .If your order hasn’t arrived within a week, please reach out for an update! Contact Us

Returns

Due to the nature of our products, we cannot accept returns. If you are unhappy for any reason, please contact us here to arrange for replacement/refund. We are always eager to deliver quality service!

Care Instructions

Care Instructions

Best Enjoyed within 21 Days After Receiving

For best quality taste and texture, we recommend storing the fudge for 3-4 weeks on the counter or 6-8 weeks in the fridge. Our fudge can be frozen for up to a year when placed in an air-tight container (Plastic Wrap, Tupperware)

Temperature Sensitive - Please Bring Inside!

We make our fudge fresh and in especially warm temperatures it may arrive soft. This is perfectly normal and does not in any way affect the taste, quality or texture of the fudge. We recommend refrigerating for a short time or allowing it to sit inside on a counter for a few hours. Once it has cooled down, it will be fresh as ever!

Additional Questions

Shipping is $9.75 for all orders under $30.

During the summer months, we offer a summer-packaging upgrade to add Styrofoam insulation and ice packs to your order. We also refrigerate the fudge for additional protection against the weather.

Orders placed after Thursday are also held for fulfillment until the following week to avoid sitting in a hot warehouse over the weekend.

Unfortunately, due to the nature of our products and shipping timelines, we cannot ship outside of the U.S. at this time.

Our system automatically sends tracking to your email as soon as it is uploaded to your order. You can also use your email and order number to track your order in our Live Chat "Track My Order" feature.

If you didn’t receive a confirmation or tracking email, please contact us and we're happy to get that information for you!

No worries! We are happy to help. Contact us here or by phone at 865-933-6400 and we'll be back in touch soon!