FAQS
Ingredients
Do you use real butter?

Absolutely!

Is the fudge gluten free?

None of the ingredients in our fudge mixes contain gluten. However, our
fudge is made in a kitchen that could contain gluten products.

What allergens are in the fudge?

All of our fudge is made on the same equipment that processes peanuts,
tree nuts, milk, coconut, soy, egg, wheat, and artificial coloring.

Do you use marshmallows?

We do not use marshmallows in making our delicious fudge. However, some flavors, such as our Rocky Road fudge, use marshmallows as mix-ins.

Shipping
Can you ship internationally?

Unfortunately, due to the nature of our products and shipping timelines, we cannot ship outside of the U.S. at this time.

Can you Ship to Hawaii and Alaska?

We sure can!

Can you ship to military bases?

Yep! We are grateful for those who sacrifice for our country and are
happy to give them a taste of home. Packages are shipped via APO/FPO
using USPS.

Do you ship UPS?

Due to the nature of our products and shipping timelines, we usually
only ship USPS Priority Mail or USPS Express Mail. For urgent orders, we
can overnight shipments!

How much is shipping?

Rates are calculated directly from the carrier during checkout.

What is the cut off for same day shipping?

2:00 pm Eastern each business day.

When will my order ship?

Orders are generally sent within one business day.

Local Pick Up
Do you have a store front?

Not currently, but we do offer local/curbside pick up! We are excited to participate in local events and venues throughout the year. Follow us on social media to see where we are next!

Can I pick up locally?

Yep! Place your order online (or call us) and select local pick up during checkout.

what is the cutoff for same day pick up?

One hour before closing time. Please see our local pick up hours below:


Sunday: Closed
Monday: 11 am-4 pm
Tuesday: 11 am-4 pm
Wednesday: 11 am-4 pm
Thursday: 11 am-4 pm
Friday: 11 am-4 pm

Saturday: 12-2 pm

Where are you located?

Our amazing fudge is made in the beautiful mountains of East Tennessee. More
specifically we are located in the Halls Crossroads community of greater
Knoxville.

Miscellaneous
What is your most popular fudge?

Picking the most popular is an impossible task, but the top three would include Peanut Butter, Chocolate Walnut, and Orange Cream.

What is the shelf life of fudge?

Fudge is best enjoyed within 21 days after receipt (if you can make it
last that long 😉). When wrapped tightly, fudge will last in the freezer
for up to one year.

there are so many choices, where should I start?

Try our Classic Variety Box, which includes a half pound of 3 popular
favorites (chocolate, vanilla, and peanut butter), or go a little bolder
with our Gone Nuts Variety Box (chocolate walnut, vanilla walnut, and butter pecan).

Do you offer bulk orders?

Yes, we do! Find out more on our Wholesale Page or give us a call.

Can I get gift wrapping?

We do not offer gift wrapping at this time, but our Variety Boxes are beautifully packaged for gifting!

What is your return policy and refund policy?

Due to the nature of our products, we cannot accept returns. If you are
unhappy for any reason, please contact us to arrange for
replacement/refund.

Do you offer any discounts?

Yes, of course! Sign up for our newsletter and follow us on social to receive multiple promotions every month!